Hello, we have noticed the situation you mentioned.
Can both failed backups be completed through manual backup?
May I ask if there are any files or folders in the directory you are using (including source and destination directories) that belong to soft links? You can log in to SSH and check them through "ls ail".
What is the amount of data you have backed up?
For the issue you have encountered, please contact us through our technical support email or customer service window on the official website homepage, and we can arrange for an engineer to remotely troubleshoot it for you.
Can both failed backups be completed through manual backup?
May I ask if there are any files or folders in the directory you are using (including source and destination directories) that belong to soft links? You can log in to SSH and check them through "ls ail".
What is the amount of data you have backed up?
For the issue you have encountered, please contact us through our technical support email or customer service window on the official website homepage, and we can arrange for an engineer to remotely troubleshoot it for you.
Statistics: Posted by TMzethar — Yesterday, 22:08